Customer Support
Context Help
If you get lost inside our web hosting Control Panel, the first step you should take is to press the Help button, which is visible on each page. A pop-up window will open. It includes detailed info about all the operations that you can perform on the page in question. Each context menu opens on the very same page so that you can quickly return to your work.
Video Tutorials
We have a huge variety of how-to videos describing how to work with our web hosting Control Panel. They're shot for those of you who would like to see how things are getting done rather than just reading articles. In this way, anyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step educational videos.
F.A.Q.
If you can't discover the answer you are looking for, take a look at our comprehensive Frequently Asked Questions section, which comprises questions asked by real clients and provides practical solutions. We constantly "revamp" our FAQ database with new articles so as to cover all the new additions and innovations related to our platform.
Ticketing System
If you still can't discover the solution you searching for in the FAQ database either, you can touch base with our great team of tech support engineers available 24x7x365 and ready to help you with any question. Each trouble ticket you send will be replied to in less than one hour (the average support ticket response time is only twenty minutes), so you will not have to wait a long time to get your question answered.